In general, you only earn points if your rideshare actually takes place and you drive Toogethr with someone. Hence, you don't earn any points if:
- ...the person you invited, didn't join your rideshare (in time). Try again and send invitations for several rideshares! Then, the invited person can choose their personal preference!
- ...Toogethr couldn't find any rideshare partners for you. If you change the timing and route of the rideshare a bit, you might be luckier!
- ...your rideshare is missing a driver. Even if several colleagues join your rideshare, it is not valid without a driver. Make sure to set your rideshare to "You are driving", if you have a car available and you like to drive!
- ...the driver and/or passenger(s) didn't check-in for the ride.
Additional reasons might be:
- You didn't enable GPS.
- Your rideshare partner(s) canceled the ride on short notice.
If you're still missing points, don't hesitate to contact us by filling in the form below. We will contact you in a few days.