Data deletion

Information about deleting your personal data at Toogethr

User Data Deletion Concept for Toogethr Parking App

In compliance with GDPR, users of our app have the right to request deletion of their personal data at any time.

  1. Data Collected:

    Our app stores user data such as name, email address, and parking activity. These users are typically employees, residents, or staff imported by the parking administrator for booking purposes.

  2. Voluntary Deletion Process:

    • Users can request deletion of their account and personal data by sending an email to: support@toogethr.com.
    • The request must be sent from the same email address used to register in the app to verify identity.
    • Once a request is received, we will confirm the request and delete all personal data associated with that user within 2 weeks.
    • After deletion, the user will no longer be able to log in or use the app.

  3. Administrator Imported Users:

    In cases where users are imported by an organization (e.g., company or building manager), the same email-based deletion process applies.

    We also inform administrators of the request to ensure organizational records are updated accordingly.

  4. Retention Policy:

    We do not retain any personal data after a deletion request has been processed, except where legally required (e.g., for financial or audit purposes).