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Toogethr Ridesharing
How does the app work
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Frequently asked questions
Toogethr Cycles
Toogethr Parking
Users & parkers
Reservations
Gate management
Transactions
Dashboard
Accounts & settings
Subscriptions
Communities
Implementation Parking
Toogethr Cycles
Most frequently asked questions
How does the app work
Settings
Webshop
Data & Privacy
Problem solving
For employers
Toogethr Ridesharing
How does the app work
Webshop
Data & Privacy
For Employers
Toogethr Cycles
For users of the Toogethr Cycles app
Most frequently asked questions
My bicycle ride isn't registered (correctly)
How do challenges work?
How many points do I have?
Where do I find my previous rides?
How does the app work
What is the Toogethr Cycles app?
Where can I find and download the Toogethr Cycles app?
How do I register for Toogethr Cycles and how do I complete my profile?
How do I update my profile?
How do I start a bike ride?
Can I pause or stop my bike ride?
How do I plan a bike ride?
How do I edit a scheduled bike ride?
How do I change my home location?
How do I change my work location?
Where can I see which community I belong to?
How do I create a recurrent bike ride?
How do I invite someone to share a bike ride?
See more
Settings
Why do I need to enable GPS and how does Toogethr use my GPS signal?
Why do I need to turn off battery saving and how do I do it?
How do I allow Toogethr Cycles to access my GPS location?
Why is it suggested to enable notifications?
Which version of iOS / Android do I have?
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Webshop
What is the Toogethr Cycles webshop and where can I find it?
How do I place an order or donate my points to charity?
What is the delivery time of my order?
Data & Privacy
What personal data does Toogethr have about me?
What information is shared with the people I cycle with?
Do participating partners also receive my personal data?
General terms
Privacy policy
How can I access, modify or delete my data?
See more
Problem solving
I have another problem/question
Problems on Huawei/Xiaomi phones
I did not receive my order.
I want to order an item in the webshop, but I cannot add it to my cart.
I have another question about my order.
I don't see my bike ride in my ride history. How is that possible?
I am unable to log in to the Toogethr Cycles app
See more
For employers
I would like to promote Toogethr Cycles among my employees. What can I do?
