Frequently asked questions

Back to home

Frequently asked questions

Toogethr Cycles

Toogethr Cycles

For users of the Toogethr Cycles app.

Support form

Frequently asked questions

My bicycle ride isn't registered (correctly)

I can't login, because my organisation is not familiar to Toogethr Cycles

Problems on Huawei/Xiaomi phones

Rides

Is it possible to register rides automatically?

Challenges

How do challenges work?

Webshop

When will I receive my order?

Accounts & Settings

Why do I need to enable GPS and how does Toogethr use my GPS signal?

Why do I need to turn off battery saving and how do I do it?

How do I allow Toogethr Cycles to access my GPS location?

How can I access, modify or delete my data?